Key to success of any online business is to make sure it’s always updated and never down. Soigne’s maintenance and support services ensure your online presence functions smoothly 24×7 and your website evolves with the changing technological demands.
Our Maintenance and support services
Soigne maintenance and support team goes through a rigorous training to understand and address the needs of your business. Currently Soigne offers the following maintenance and technical support services:
Email Management
And Support
Server
Migration
BPO
Tech Support
Application
Improvement
Website Maintenance
and Support
Software
Maintenance
and support
Soigne Technical Support Services
Maintenance and technical support services in IT infrastructure are currently considered as an important aspects business-related activities. IT infrastructure has changed itself into an essential business apparatus, without which entire organization and business operations can collapse and breakdown.
Hence, network or computer downtime can result in high maintenance cost, low profitability, decrease in customer satisfaction and in some cases even lost incomes. To overcome this, Soigne offers competent tech support services to both small and large-scale business enterprises.
Soigne Tech Support Team:
Supported by an enthusiastic and skilled team of professional Technicians and System Engineers, we are capable of offering Tech support services for various industries. We have fully equipped server management system and remote network to rectify technical issues which can disturb your business operations. You can call or chat with us or mail your technical issues.
Perks of Opting Soigne Tech Support Services:
- Optimized Technical Support Services
- Availability of Professional and Trained Technical Executives
- Remotely Fixing Network and System Technical Issues
- Endless Computer Support Services
- Less efforts and Time-saving
- Low Maintenance Cost
- Access to the Upgraded Technologies
24*7 Soigne Network System Services consists of:
- Internet & System Management Support
- Inbound Tech Support Service
- Firewall & Internet Security Service
- Server Management Services for Windows 2003/2008
- Application & Network Management Help
- Wide Area Network Support Services
- Email Management & Support Services: Exchanging Internal & External Windows 2003/2007 Server Arrangement, Management and Maintenance Support
- Active Directory, IIS 6.0/7.0 Web Server, and Domain Controller Configuration Support Services
Support Levels
Technical support models
Soigne offers 24×7 maintenance and support to customers. 24×7 support is ideally suitable to businesses with critical systems, companies having employees and office all over the world.
Soigne helps its customers with 8×5 technical support which suits most businesses which require technical support in regular business hours (9-to-6).
Our Team
Communication is the key to process any technical support request. Soigne’s maintenance and support team is trained to make the communication process easy and enjoyable. Our team posses the right skill set to process any support request which requires knowledge of software or website application, Servers, emails, system configuration and much more.
For further queries or information regarding technical support services, kindly feel free to call or directly mail us at sales@tech-soigne.com for instant support.